Terms of service

These terms govern the use of Cliplia (cliplia.com). By creating an account or using the platform you accept them. If you use it on behalf of a company or organization, you confirm that you have authority to accept them on its behalf.

Cliplia turns long videos and live streams into short clips: it imports your content, transcribes it, detects moments, reframes them, adds captions and templates, and exports or publishes them to your channels.

We improve the platform continuously. We may change or remove features; if we remove something important from a paid plan, we'll let you know in advance.

• You must be at least 16 years old and provide truthful information.
• You are responsible for keeping your password secret and for what is done from your account. We recommend enabling two-step verification.
• In team workspaces, the owner decides who joins and with which permissions.
• Free credits are granted once per person. Creating accounts to obtain more free credits is not allowed.

Your content is yours. You keep all rights to what you upload, import, create and publish.

You give us only the permission needed to provide the service: storing, processing, transforming and, when you ask, publishing your content. That permission ends when you delete it, except for backups, which are renewed periodically. Cliplia does not use your content to train AI models.

You confirm that you hold the necessary rights or authorizations for everything you process, including third-party content such as streams or videos from other channels.

You may not:

• Process content you have no rights or authorization for.
• Circumvent DRM, access controls or restrictions of other platforms.
• Upload illegal content, content that incites hatred or violence, or content that exploits minors.
• Try to access other people's accounts, data or systems, or overload the platform.
• Resell the service or account access without an agreement with us.

We may remove content or suspend accounts that break these rules. Where possible, we'll warn you first and explain why.

• Each plan includes a number of credits per month. Plan credits renew every period and don't roll over from one month to the next.
• Credit packs bought separately don't expire while the account is active.
• Every action shows its credit cost before it starts and is charged when it starts. Plan credits are spent first, then pack credits.
• If a job fails and no result is delivered, the credits are refunded automatically.
• If a job completes without AI help because AI wasn't available at that moment (for example, moments are chosen from the audio and text analysis only), the result is delivered and the credits are not refunded.
• Prices are shown before you pay and include taxes where applicable. Payments are processed by Stripe.

• Subscriptions renew automatically every month until you cancel.
• You can change plan or cancel at any time from Billing. When you cancel, you keep the plan until the end of the period already paid and then move to the free plan.
• Amounts already charged are not refunded, except where the law requires it or when an error on our side prevented you from using the service.
• If a payment is reversed or disputed, we may suspend the plan and remove the associated credits until it is resolved.

Scores, suggested moments, transcripts and generated text are automatic estimates and may contain errors. We don't guarantee views, reach or business results. Always review content before publishing it: you decide what gets published.

When you import from YouTube or publish to YouTube, TikTok, Instagram or Facebook, those platforms' terms also apply. We are not responsible for their changes, limits or outages, or for decisions they make about your content or account on them.

We work to keep the platform available at all times and show its live status on the status page. There may be interruptions for maintenance, which we'll try to announce in advance, or for reasons beyond our control. Enterprise plans can include a service level agreement (SLA) with written availability commitments.

We provide the service with reasonable care. To the extent permitted by law, we are not liable for indirect damages, lost profits or loss of data you could have avoided with your own copies, and our total liability is limited to what you paid in the 12 months before the event giving rise to it.

Nothing in these terms limits the rights the law grants you as a consumer.

You can stop using Cliplia whenever you want and ask us to close your account through the contact form or by writing to [email protected]. Before closing it, download anything you want to keep: your content will then be deleted as described in the privacy policy.

We may close accounts that seriously breach these terms or that have been inactive on the free plan for more than 12 months, after warning you by email.

We may update these terms. We'll notify you of important changes at least 15 days in advance; if you don't agree, you can cancel before they apply. For any question, write to [email protected].